Frequently Asked Questions

Welcome to our FAQ page! Here, you'll find answers to some of the most common questions about our learning platform. Feel free to reach out to support if you have any additional questions!

What is the purpose of your online academy?

Our academy helps teenagers, young adults, and working professionals become technologically literate. We offer beginner-friendly courses that teach essential computer skills, web development, and data analysis, empowering you to use technology effectively in daily life or work.

Who are your courses designed for?

Our courses are perfect for individuals who have little to no experience using technology beyond basic entertainment, as well as professionals looking to catch up on how to use tech for office tasks.

Do I need any prior technical knowledge to enroll?

No prior technical knowledge is required! The courses are designed for complete beginners, with guidance tailored to help you develop your skills progressively.

How are the courses delivered?

We offer classes in different formats depending on your subscription plan:

  • Standard Plan: Group classes with up to 12 participants via video conferencing (Google Meet, Skype).
  • Premium Plan: Group classes (up to 12 participants) and additional one-on-one sessions via video conferencing.
  • Platinum Plan: In-person classes and one-on-one sessions.
Will I receive a certificate after completing a course?

Yes, all students who complete a course receive a digital certificate, which can be used to showcase your new skills on your resume or online profiles.

What are your subscription plans?

We offer three subscription plans—Standard, Premium, and Platinum—all available on a monthly basis. Each plan provides varying levels of support, with the Standard plan offering group sessions, the Premium plan adding one-on-one video sessions, and the Platinum plan offering in-person training.

Do you offer any discounts for students?

Yes! We offer special price discounts for students on all courses. To qualify, you must provide a credible student ID for verification when enrolling.

Can I upgrade my subscription plan during the course?

Yes, you can upgrade your subscription at any point if you feel you need more personalized support or in-person training.

How do I pay for the courses?

We accept multiple payment methods, including credit card and bank transfers. You can select your preferred option during checkout.

Are there any other discounts or promotions available?

Besides student discounts, we frequently offer promotions during special events. Keep an eye on our website or subscribe to our newsletter for updates.

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